Last updated: June 2026
💡 In short: Not happy? Email support@snap-spend.com within 14 days of your first payment and we will refund you in full.
If you are not satisfied with SnapSpend Pro for any reason, you can request a full refund within 14 days of your initial purchase. No questions asked.
SnapSpend Pro comes with a free trial. You are not charged during the trial. If you don't upgrade, your account goes back to the free plan automatically — no charge is made.
Refunds are not available for renewal charges. To avoid being charged for a renewal, cancel before your next billing date from Settings → Cancel Plan in the app.
After the 14-day window we may still refund you if you were charged by mistake, charged after cancelling, or billed twice for the same period. Contact us within 30 days of the charge.
Lifetime purchases are also eligible for a full refund within 14 days of purchase.
Email support@snap-spend.com with the subject line "Refund Request" and include your account email. We respond within 24 hours and process refunds within 5-7 business days.
Payments are handled by Paddle. Refunds are returned to your original payment method and may take 5-10 business days to appear depending on your bank.
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